|
 |
MANUFACTURERS |
 |
|
INFORMATION |
|
|
|
| Shipping Information |
 |
|
|
SHIPPING INFORMATION
Global Strings will ship to any address in Canada or U.S.A., that is serviced
by Canada Post or other carrier we may use. Due to competitive prices we offer on all of our products, the cost of shipping is added to your purchase. Your shipping options from our
location in Fergus, Ontario are listed below.
CanadaPost Expedited Service - (REGULAR SERVICE)
You will receive your purchase 4 to 7 business days from the time we process
your order. Ontario locations: usually within 1 or 2 days. Rest of Canada: please
allow 4 - 7 business days for delivery.
CanadaPost ExpressPost Service - (EXPRESS SERVICE)
You will receive your purchase 1 to 3 business days from the time we process
your order. Ontario locations: usually next day. Rest of Canada: please allow
up to 3 business days for Express shipments.
Shipping Rates:
To determine the shipping cost you should select the product(s) you want and
proceed to the checkout. All costs (shipping and taxes) will be calculated and
you do not have to submit the order.
Remote Service Areas:
Customers who live in remote or isolated areas that do not receive mail on
a daily basis, may be subject to additional shipping fees. Global Strings will
notify you if there are any changes to your expected cost prior to fulfilling
your order.
Incorrect Address Problems:
If the address you gave us has any mistakes causing the delivery company to
be unable to deliver the package, we will send your purchase again but shipping
will then be charged again.
Procedures for Online Orders:
No order will be accepted unless complete information is provided including: Full
Name, Full Address, Valid Email Address, Phone Number (including the area code).
Order Cancellations:
You can only cancel an order if you placed your order after 10 am (Ontario time).
Most orders that are placed before 10 am are shipped that same day. If you placed
your order at night, we receive it the next business day before 10 am to process
so if you contact us after 10 am, we cannot cancel it.
To cancel your order, please send an email to orders@globalstrings.com with your order number and full name in the message body.
Cancellation Fee:
Please note that when you place an order your credit card is charged within seconds
of the completed transaction. If you decide to cancel your order we will charge
a 10% Cancellation Fee. Your credit card will be refunded, minus 10% of the total
amount charged to cover the fees that are charged to us when we process your order
with Visa or Mastercard.
Information Confirmation:
If your billing and shipping addresses are different, we reserve the right to
request personal identification from the customer in order to verify the authenticity
of the order. If we feel that something is suspicious, we may or may not ask the
customer to send their identification either in the form of a scanned image or
by fax. We also reserve the right to deny orders that may seem to be fraudulent.
Personal Identification includes passport, driver license, scanned image or
fax of the credit card, and/or photo identification. Specifics will be detailed
in an email which will be sent to the customer.
|
|
|
|
|
|
|
| 0 items |
|
|
|
SITE SEARCH |
|
|
Bestsellers |
|
|
|
